Template Policy

Last Update: May 14, 2024

We are Create Mor ("Company," "we," "us," "our").

We operate the website http://www.createmor.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by email at morgan@createmor.com.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Create Mor, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.


Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-LeachBliley Act (GLBA).


Template Transfer Installation

Template Transfer and Compatibility

When transferring our template over to you, your website version will be in Squarespace 7.1 Fluid Engine. You will need an active Business Plan subscription or higher. Without this subscription level, certain template features and functionalities may not work as intended.

Transfer Process

Once purchased, we will initiate the transfer of a new Squarespace website into your Squarespace account within 48 business hours. You will receive a website permission invitation sent from morgan@createmor.com to the email address you provided during checkout. Please ensure the accuracy of your email address as we cannot be held liable for any issues arising from incorrectly submitted information. This invitation is inviting you to become a contributor. Only once you accept your invitation can we transfer full ownership to you.

Please note, the process to invite, accept, and transfer could take more than 48 business hours depending on response times from both parties. However, the initiation of the transfer will begin within 48 business hours post-purchase.

Template Content and Customization

The template pages will mirror those showcased in the linked demo. All aspects are completely customizable; however, when you receive your template, images in the showcase demo will no longer be available to you. It is your responsibility to replace these with your own content, text, images, and other branding elements to personalize the template. Please be aware of our Intellectual Property Rights which can be found here.

Template Usage Restrictions

Our templates are intended to be used as comprehensive design solutions tailored specifically for the website on which they are initially installed. They are not transferable or applicable to any other site, whether new or existing within the Squarespace platform.

What IS NOT included:

  • Content migration (including domains, blogs, products, etc.)

  • Customization of any sort

  • Anything unrelated to the Template

  • Revisions or Refinements

  • SEO

  • Domain Connection

  • Integrations of any sort

  • Graphic design services

  • Copywriting or content creation

  • E-commerce setup or configuration

  • Payment gateway setup or configuration

  • Email marketing setup or configuration

  • Custom coding or development beyond the scope of the template

  • Ongoing website maintenance or support

  • More than 30 days of email support

What IS included:

  • Demo template

  • Custom CSS/Javascript

  • Launch Insider

  • 20% off your first annual Squarespace subscription of Business or higher

  • Extended 6 month free trial

  • 30 days of free email support


Transfer Timeline

Your template is intended to begin the initial transfer within 48 business hours (Monday - Friday, 8:00 AM - 5:00 PM PST). These 48 hours do not include the day of purchase, weekends, or holidays.

Ex: You purchase your template on Sunday, Memorial Day weekend. You should expect your template invitation to be sent by end of day Wednesday.

Please note, the process to invite, accept, and transfer could take more than 48 business hours depending on response times from both parties. However, the initiation of the transfer will begin within 48 business hours post-purchase.

In the rare case that it will take longer, we will always notify you. We try to communicate this with you via announcement bar prior to your purchase; however, there are some instances where the invitation will take longer than 48 hours. Although rare, there is no guarantee that transferring will always initiate within 48 hours.

Please note, the order time and date are based on PST time, not the customer's local time.

By purchasing our templates, you acknowledge and accept this installation timeframe and agree to notify us promptly if you have any concerns or issues with the installation process. Please be aware that we are not responsible for any issues that arise due to factors beyond our control.


Email Invitation

When you add to cart, you will be prompted with a questionnaire. The email you provide needs to be the email you want the invitation to be sent to, or the email where you will be hosting this site. Please be sure this is correct prior to your purchase. However, please contact us ASAP if you must switch it.

It is your responsibility to ensure you receive your email invitation within 48 business hours. If you have not received your email invitation within that time frame for any reason, please contact us to request a new invitation.

You have 30 days to accept this invitation or request a new one. After 30 days, your order will be considered fulfilled and delivered with no entitlement to a new invitation or refund.


Copyright

Create Mor retains ownership rights to the design and all files and content included with your template (excluding photos). You are strictly prohibited from sharing the template design or any design materials provided within your purchase with any third party. Templates, along with any materials, code, or files provided with your purchase, may not be resold, shared, duplicated, or misrepresented as your own in any manner.

If you are using this template for personal use, you are free to remove the site credit. However, if you will be receiving any type of commission (i.e. money), Create Mor site credit MUST remain on your site with a working link to www.createmor.com

The photos utilized in our templates are solely for demonstration purposes, and their copyright remains with the original creators. Your template will be installed with vacant image blocks instead of the photos showcased in the demo.

Create Mor reserves the right to use your completed website design in promotional material, including template showcase, for demonstration and marketing purposes. However, we will not disclose any confidential information or personal data without your express permission.


Template Updates

Each of our Squarespace Templates are subject to changes and updates but are sold as-is. There is no guarantee to lifetime updates. The template version you bought, is the one the is installed. Should you like to upgrade, you will need to purchase a new template for reinstallation.

Please note, we do our best to keep users in the loop on when to expect updates to come so you can plan your purchases accordingly. If at any point you have questions regarding our updating process, please contact us via email.


Email Support

You are entitled to 30 days of free email support for each purchase. Your 30 days start the day you purchase your template. You can submit a ticket here, or you can submit one through your Launch Insider.

Please note that MOST of our support is only related to to your template. We do not offer support in design guidance or anything exceeding the scope of the template. We can offer SOME code related help, but be advised that this will come at an extra cost in which you will receive an estimate from us depending on request.

Please defer to your Launch Insider and/or the Squarespace resources prior to submitting a ticket.


20% Off & 6 Month Free Trial

You will automatically receive 20% off any new annual plan (Squarespace, Acuity or Email Campaigns) if you upgrade your new site within 30 days of receiving it. This offer is only subject to a new annual plan. You will also get an extended 6-month trial for Squarespace, instead of the typical 2 weeks.

Please note that we have no control over the discount or trial extension as they are provided by Squarespace due to our Squarespace Circle membership. If these offers change or become unavailable at any point, we cannot be held liable or responsible.

If you remove us from your website permissions before upgrading your new site and purchasing the new annual plan, you will not be eligible for the discount. It is your responsibility to ensure that we have the necessary permissions to access and modify your website as needed.


License

You are limited to one single-seat, non-transferable license with each template purchase. If you would like more than one website for yourself, your business, and or your client, you will need to purchase multiple templates.

In short: 1 template purchase = 1 website only.

Templates cannot be resold, shared, duplicated or claimed as your own.


Site Credit

If you are using this template for personal use, you are free to remove the site credit. However, if you will be receiving any type of commission (i.e. money), Create Mor site credit MUST remain on your site with a working link to www.createmor.com

Prior to purchasing, please communicate this with your clients as we do not offer refunds due to the nature of digital products.

Removing site credits when they must remain or claiming designs as your own is a criminal offense and necessary legal action will be taken.


Launch Insider

After you purchase your template, you will be sent an order confirmation along with access to our Launch Insider. This is included in your purchase. This is one of the primary reasons we do not offer refunds even if the site has not been transferred to you yet. Your Launch Insider is delivered to your inbox with a passcode immediately for you to review prior to receiving your template. With this access, we cannot guarantee any kind of refund as we have shared intellectual property already.

Our tutorials and guides follow the most up to date Squarespace functionality features; however, we cannot guarantee that this is always the case. We try our best to ensure these guides and tutorials are still seamless for you, but if something stands out, please do not hesitate to reach out.


Custom Code

Our custom code is written carefully in-house to fulfill each specific templates’ needs. So, we cannot guarantee that future code or plugins will be compatible.

Furthermore, we cannot guarantee compatibility with future updates or versions of Squarespace or other third-party services, as we do not have control over changes made by these services or any customizations you implement on your site.

Please be aware that any issues arising from compatibility or errors related to our custom code may require additional charges for our services to resolve.


Refunds, Exchanges & Cancellations

Due to the nature of our digital products, we do not offer refunds or exchanges under any circumstances. We understand that this policy may present challenges, but we are unable to make exceptions.

We encourage thorough review of our template demos, features, system requirements, and accompanying information before completing your purchase. This ensures that the template meets your specific needs and can be utilized effectively.

Please be aware that we reserve the right to cancel an installation at our discretion. In such cases, we will issue a full refund for the installation service only. We strive to notify you promptly if your installation needs to be canceled.


Squarespace Disclaimer

Although we build on the Squarespace platform, we are not affiliated, sponsored, or endorsed by Squarespace. The term "Squarespace" is a trademark of Squarespace, Inc. Our website and products are not associated with or endorsed by Squarespace, Inc.